FAQ

Frequently asked questions

When will I get my order?


It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: USA: 5-​8 business days International: 10-20 business days.




Where will my order ship from?


I work with Printful which works with an on-demand order fulfillment company with facilities worldwide!




Will I be charged customs for my order?


An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.




My order should be here by now, but I still don't have it. What should I do?


Before getting in touch with us, please help us out by doing the following: ● Check your shipping confirmation email for any mistakes in the delivery address. ● Ask your local post office if they have your package. ● Stop by your neighbors in case the courier left the package with them. Pro tip: Package theft is on the rise—
​ If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be! If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at bradtclaire@gmail.com with your order number.




How are your products made?


We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!




How do I track my order?


If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop me a line at bradtclaire@gmail.com.




I received a wrong/damaged product, what should I do?


We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at bradtclaire@gmail.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!




Do you have my size?


Sizes depend on the style of clothing and where it comes from. Sizes vary from Sm- 5XL, and size options can be found under any product.





Any digital/traditional drawings or paintings are original. Collages are never intended copyright. All photos were taken from reuse only cites or from Pexels where photos are uploaded for creative use. I also change all photos to make them unique to my piece.

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